PROFESSIONAL BUILDER SECRETS PODCAST

Episode 190: Better Client Communication With Ron Nussbaum and Janna Colucci

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99% of people would do absolutely nothing with the information they receive, you just need to do that one thing.

Professional Builders Secrets brings you a special live episode from the International Builders Show in Las Vegas, featuring Ron Nussbaum, founder of BuilderComs, and Janna Colucci, CEO and co-founder of Bundle. In this episode, the two dive into one of the most pressing challenges in construction today, communication, and unpack how better communication can dramatically reduce cost overruns, stress, and unhappy clients.

Inside episode 190 you will discover

Where most client communication breakdowns happen in the build process
Why outdated communication methods are hurting your business
How to implement a single source of truth for your projects
The $4,000 impact per employee per year
What builders can do today to improve communication
And much, much more.

Special mentions this episode:

key moments

3:10 Where communication breakdowns begin
5:25 Why outdated methods like faxing are still common
7:50 The $30 billion cost of miscommunication
14:20 What builders can learn from the Domino’s Tracker
20:45 Why proactive updates are key to client satisfaction
28:15 How simplicity in software improves communication

key moments

3:10 Where communication breakdowns begin
5:25 Why outdated methods like faxing are still common
7:50 The $30 billion cost of miscommunication
14:20 What builders can learn from the Domino’s Tracker
20:45 Why proactive updates are key to client satisfaction
28:15 How simplicity in software improves communication

Apparatus Contractor Services

This episode is proudly sponsored by Apparatus Contractor Services

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Janna Colucci is the Co-founder & CEO of Bundle, a digital procurement platform transforming how builders buy and manage materials. With a background in green building, sustainability, and modular construction, she is passionate about leveraging technology to streamline procurement, reduce waste, and improve efficiency in the homebuilding industry.

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Janna

Ron Nussbaum, the founder and CEO of BuilderComs, has ingeniously bridged the communication gap in the construction industry. Imagine if Slack and Dropbox had a baby specifically tailored for builders and contractors—well, that’s BuilderComs!

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Ron