PROFESSIONAL BUILDER SECRETS PODCAST

Episode 198: Understanding Today's Client With Bob Cain

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78% of the time, your client is interviewing three other contractors, so they need to be confident in what you can deliver

Professional Builders Secrets brings you a live episode from the International Builders Show in Las Vegas featuring Bob Cain, Business Unit Leader at BuildTools by ECI. In this episode, Bob shares powerful insights into understanding and exceeding modern client expectations, along with actionable strategies to streamline builder operations, boost profitability, and reduce risk.

Inside episode 198 you will discover

How to structure your first appointment to stand out from the competition
How to deliver honest, timely communication
The power of technology in closing more jobs and running smoother projects
Best practices for managing change orders without losing profit
How BuildTools simplifies job costing, WIP reporting, and net profit tracking
And much more.

key moments

3:30 Why most construction software doesn’t fit small builders
8:00 The hidden costs of poor estimating practices
12:30 How live supplier integrations save time and money
17:00 The power of AI to catch costly mistakes
23:00 Streamlining ordering and logistics in one click
28:30 What the future of construction technology looks like

key moments

3:30 Why most construction software doesn’t fit small builders
8:00 The hidden costs of poor estimating practices
12:30 How live supplier integrations save time and money
17:00 The power of AI to catch costly mistakes
23:00 Streamlining ordering and logistics in one click
28:30 What the future of construction technology looks like

Apparatus Contractor Services

This episode is proudly sponsored by Apparatus Contractor Services

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Bob(Robert) Cain is the Business Unit Leader at BuildTools by ECI Software Solutions. With over 26 years in the construction industry, he’s worked with thousands of builders and trade contractors, helping them streamline operations, implement technology, and improve profitability through smarter project management and client communication.

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