PROFESSIONAL BUILDER SECRETS PODCAST

Episode 216: Communication That Lands With Leah Ward

Miscommunication can derail even the best intentions, a lot of times teams aren't broken, they're misunderstood.

Professional Builders Secrets brings you an exclusive episode with Leah Ward, Executive Business Coach at the Association of Professional Builders. Throughout this episode, Leah unpacks how understanding both your own communication style and your team’s can radically improve leadership, trust, and performance inside your building company.

Inside episode 216 you will discover

  • Why miscommunication derails great intentions, ideas, and teams
  • The four DISC quadrants and how they show up on site and in the office
  • How to avoid pigeonholing people while still using profiles effectively
  • Practical ways to structure roles and hiring around communication strengths
  • How self-awareness shifts you from managing to truly motivating your team
  • How to read non-verbal cues and adapt to clients to build trust faster
  • And much, much more.

Special mentions:
Effective Communication Action Plan for APB Members

key moments

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  • 3:50 Why miscommunication derails “good” teams
  • 9:40 The DISC quadrants and non-verbal cues
  • 15:20 Matching roles and hires to communication styles
  • 22:10 How self-awareness transforms your leadership
  • 28:45 Using micro-adjustments to better connect with clients

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key moments

  • 3:50 Why miscommunication derails “good” teams
  • 9:40 The DISC quadrants and non-verbal cues
  • 15:20 Matching roles and hires to communication styles
  • 22:10 How self-awareness transforms your leadership
  • 28:45 Using micro-adjustments to better connect with clients

Heading

Apparatus Contractor Services

This episode is proudly sponsored by Apparatus Contractor Services

With more than two decades in corporate finance and leadership, Leah’s coaching approach is deeply rooted in enhancing financial performance, nurturing effective communication, developing mindset strategies, and fostering team building. Her extensive experience in financial management and consulting has provided her with a profound understanding of the key factors that drive success for both companies and their teams.

“A specialised podcast made just for the owners of custom home building companies. Extraordinary guests, valuable content and  amazing stories from other builders.”

Cheri K

5-star review on Apple Podcasts

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